Meetings can be such a waste of time. You tend to sit around
while other people waste your time blowing hot air about things that don’t
really impact you. I find that many times, people just schedule meetings so
they have someone to listen to them yak on and on.
In one of my previous lives, I spent lots of time training
project and quality teams how to be effective, and most of that had to do with
how to run meetings. We would take a group of people from the plant, give them
some team training, and set them to work fixing all sorts of production related
problems. These are the people who are closest to the problem and they
frequently have the best solutions for fixing them. The real problem is that
the management doesn’t generally care what the line workers think, so these
guys are used to keeping their mouth shut. We found that by forming a cross
functional team of plant guys, with just a corporate facilitator to keep them
on the right track and help them with the process of process improvement, they
got all kinds of great work done. We put them in charge of their own destiny
and as a facilitator, my job was to keep quiet and just make sure they followed
the improvement processes. When they came up with a solution, the facilitator
would help them prepare a proposal to the president’s staff that they would
then deliver. If their idea made sense, and they usually did, the improvement
plan was approved and budgets allocated. It was an awesome process and very
empowering for the workers. Of course, you have to believe that your workers
are more than just a pair of hands for a process like this to work.
But back to meetings. One of the process improvement tools
we taught was to be effective in their meetings. Take minutes, have an agenda,
a set time, and all that good stuff. They came to the meetings prepared to
discuss their topic in the allotted time, they made a decision, and moved on.
The meetings were quick, to the point, and very effective.
For the next few weeks, we’re going to explore some topics
relative to meeting efficiencies, cost of meetings, and how to use them to your
advantage. If you have some thoughts, please be sure to share.
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