Business Cards for All

Do all of your employees have company business cards? If not, why?


Especially in a professional environment, your employees can be some of your best salespeople. They all have family and friends with whom they'll be thrilled to share their new cards. They all go places around the community and have lots of opportunities to share a business card. They all do networking, at least casually, and have opportunities to share their card with new friends and business acquaintances. A business card to you is just a business card; something you expect as part of your job. But to a staff or admin employee, a business card is a sign of respect and importance. They will hand theirs out as a sign that you value them as employees, especially if they are encouraged to do so. 


If you don't have a formal training program of sales and networking in your professional firm, you should. Professional firms, especially attorneys, don't have a formal sales force. But they do have an informal sales force; their employees. The problem is, most firms just don't prepare these employees to be ambassadors for the firm. More likely the bigger problem is these firms don't have a marketing plan, so they aren't prepared to take advantage of all the promotional tactics appropriate for their customer base.


If you have no idea what I'm talking about, then you probably fall into this category. If you need to learn about marketing plans, networking, or just want to learn how to promote your business to increase your sales, give me a call.
   

Reference Librarians: An Entrepreneurs Best Friend

Conducting research for a new venture or product line, developing a marketing plan, or a  general business expansion is so important to the ventures success. Yet so few people actually take the time to do it. Why is that?  Do they not know how? Do they not know where to look for information?


I tell hopeful entrepreneurs frequently to go to the public library or university library in the reference section and speak to a reference librarian. Many of these entrepreneurs look at me like I had two heads. A polite request for help will generally get you way more information and assistance than you bargained for. Reference librarians, by nature, are helping people. Most thrive on providing assistance to their patrons and members. 


I had another wonderful experience yesterday with a reference librarian at the main branch of the Huntsville/Madison County Public Library. I walked up to the reference desk and asked for some help finding resources to research a particular issue. Not only did the gentleman answer my question, but he also invited me around to sit at his computer to show me how to access two on-line databases that are available to library members. He showed me how to log on and gave me a quick tutorial on using the services. Try to get service like that from you local cable company!

Networking at Kindergarden

I saw this quote the other day in a book on connections by Jeffrey Gitomer, Little Black Book of Connections:
  
"Your mother taught you everything you need to know about connecting before you were 10 years old:
Make friends, play nice, tell the truth, take a bath, do your homework." ~Jeffrey Gitomer
  
I really liked this quote. And it's so true. The first rile of networking is make friends. Try to make a personal connection with people before trying to sell them. If you start selling right off the bat, people are going to turn you off and categorize you as either a pest or an amateur. In either case, they aren't going to be interested in having a professional relationship with you. 


Play nice is the equivalent of bring them value. Do something to help the other person realize value out of the relationship. By doing this, you make yourself valuable to the other person. Hopefully, they'll want to bring you value as well. 


Tell the truth, even if it hurts. How wants a relationship with someone who can't be relied upon to be truthful. The even if it hurts part means, even if you've done something stupid and have to fess up. It takes a strong person to admit that they've screwed up and take ownership and more importantly, find a way to fix the problem so it doesn't happen again. Learning from your mistakes is one of the most valuable parts of making them. 


Take a bath. Enough said!


Do your homework before you waste someone's time. If you invite someone to have coffee or a meal with you, make sure you do a little research beforehand. Not only does it show respect on your part, it also makes the meeting more productive. If you know a little about the other person, you can ask valuable questions and not waste their time nor yours.


It's just basic networking. 

PowerPoint, Not Just For Presentations Anymore

One of the fun parts of being a start-up coach and consultant is I get to review lots of business plans. As you would imagine, some are good and others not so much. There has been what I consider an alarming trend over the past few months though. Entrepreneurs are using PowerPoint to create a "business plan." 


Now clearly, you can't write a business plan in PP unless maybe it's for a lemonade stand. Most people are clueless how to use PP to support a presentation, much less use it for a business plan. Don't get me started on the insane presentations people make using PP. Who in their right mind would try to write a business plan using presentation software? I know, it's nuts, but so-called entrepreneurs are doing it every day. 


If you need help writing a real business plan or developing a real presentation, drop me a line. I'm happy to help with either, but we won't be mixing them together.


www.BluePointStrategies.com

Rules for Success

Many years ago, a friend/mentor gave me a sheet of paper with his 5 rules for success. I've kept that paper over the years and was inspired to create my own rules for success several years ago. It has changed over the years in small ways. The words have been shifted, but the overall meaning has remained the same. Each year I get the document out, dust it off and make an attempt to mentally refocus on it. Here it is:


Chris’ Rules for Success

1. Never gamble with things you can’t afford to lose.
2. Decide what’s really most important to you and never lose sight of it.
3. Define the end result. Make a plan, prioritize and take action.
4. Focus on accomplishing your goals and moving your plan forward, not completing tasks.
5. How you think is everything.  Always be positive, think success, beware of negative environments.
6. Don’t do business with dishonest or unpleasant people.
7. Surround yourself with the best people and professionals.
8. Create value for others in every relationship.
9. Never quit learning.
10. Be honest and dependable, remember The Golden Rule.

What are your rules for success? If you don't have a list, maybe you should consider writing it down. I'm sure most of you have a mental list, but just haven't taken the time to write it down. Send me an email with your list. I'd love to know your thoughts.

Please, Pray for Noah

For anyone who follows my blog or Twitter, you know I've been asking for prayers for little Noah for some time. Noah has brain cancer and has recently had additional growth of the tumor. He will be having his third surgery on January 3rd. He's had a rough time over the Christmas holiday having spent time in Children's Hospital in Birmingham and generally feeling lousy. Even with all he's been through in his almost four years, he has an awesome disposition and a smile to melt your heart. He's a great patient, and very courageous in the face of needles and scanners. He's endured more than should be expected of a little boy. 


With his surgery coming in a few days, please take a minute and send some prayers to Noah and his family. Visit his website and leave an encouraging comment or a get well wish. If you are so moved, make a donation to help offset the huge medical expense associated with his treatment. But if you do nothing else, send a prayer. 




www.PrayForNoah.com

Research Tricks

Whether we're talking about developing a business plan for your great idea, or a marketing plan to promote your business, we always start with research. I teach this in workshops, classes, and in one-on-one coaching and consulting. You always begin with research. 


That entrepreneurs don't do this properly was brought to light several years ago when a coaching client responded to my inquiry about her experience in the niche restaurant business that she had eaten in plenty of restaurants and didn't need any more experience than that. Just last year a coaching client told me that he didn't need to do any research because he was starting a sporting goods store because we didn't have any in town. I really tried to polite, but just couldn't help busting out in laughter.


But here's the question, how do you do your research? For big companies that can afford to subscribe to services, databases, and hire their own research staff it's not a big worry. But how does a small company go about gathering all the appropriate information?  I have some thoughts, but I'd like to here yours.